Welcome to the land of terms and conditions—where the fine print is finer than your last haircut. We know, it’s not the most thrilling read, but it’s necessary. Grab a coffee, strap in, and we’ll get through this with as little legal mumbo-jumbo as possible. Ready? Let’s do this!
Acceptance of the Terms of Use
These terms of use are entered into by and between you and Authentic Alexa, LLC, doing business as SocialLead (“Company,” “we,” “us”, or “our”). The following terms and conditions (“Terms of Use”) govern your access to and use of the online products, materials and services (collectively, the “Online Services”) provided by Company and its affiliated companies through the Company website www.theauthenticalexa.com, including any content, features, functionality, and services offered on or through the Company website www.sociallead.io (collectively, the “Website”), whether as a guest or a registered user. The terms “you”, “your” and “customer” in uppercase or lowercase shall mean the entity (e.g., person, company, corporation, LLC, partnership, sole proprietorship, or other business entity, etc.) entering into this agreement with Company. You and the Company may each be referred to herein as a “Party” or collectively as the “Parties”. If you are using the Online Services on behalf of another entity (such as your employer), you must have the authority to accept these Terms of Use on their behalf.
Please read the Terms of Use carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, incorporated herein by reference. If you do not agree to these Terms of Use or the Privacy Policy, you must not access or use the Online Services or Website.
Any third-party software, services, or other products you use in connection with the Online Services (for example, your internet browser) are subject to their own terms, and we are not responsible for such third party products.
This Online Services and Website are offered and available to users who are 18 years of age or older, and reside in the United States or any of its territories or possessions. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Online Service and Website.
DEFINITIONS
The following capitalized terms will have the following meanings in this Agreement:
“AI” means artificial intelligence.
“Customer Data” means data and information collected, processed, and/or stored on the Company AI Platform specific to the Customer or its Users as a result of their interaction with the Company AI Platform, including input prompts and feedback provided within the Company AI Platform.
“Documentation” means any proprietary materials, documents, or other information that Company provides or makes available to Customer relating to the use of the Company AI Platform.
“LLM” means a large language model, which is a type of AI algorithm that uses deep learning techniques and massively large data sets to understand, summarize, generate and predict new content.
“Output” means the AI-generated textual content or response to a Customer prompt, submission, or direction via the Company AI Platform.
“Personal Data” generally means any information relating to an identified or identifiable natural person where an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
“Privacy/Security Laws” means any applicable global privacy and security laws and/or regulations governing Company’s handling of Personal Data for the Customer.
“Company AI Platform” means Company’s AI software-as-a-service application which allows Users to access certain features and functions through the Website.
“Third Party LLM” means any third party LLM currently used by Company to process Customer Data to generate Output in the Company AI Platform for the Customer and its Users.
“User” means any individual who uses the Company AI Platform on Customer’s behalf or through Customer’s account or passwords, whether authorized or not.
Changes to the Terms of Use
We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Online Services, Website and Company AI Platform (together, the “Services”) thereafter.
Your continued use of the Services following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page each time you access this Website so you are aware of any changes, as they are binding on you.
Accessing the Website and Account Security
We reserve the right to withdraw or amend the Services in our sole discretion without notice. We will not be liable if for any reason all or any part of the Services are unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Services, or the entirety of the Services, to users, including registered users.
You are responsible for both:
Making all arrangements necessary for you to have access to the Services; and
Ensuring that all persons who access the Services through your internet connection are aware of these Terms of Use and comply with them.
To access the Services or any of the resources offered through our Website, you may be asked to provide certain registration details or other information. It is a condition of your use of the Services that all the information you provide to us is correct, current, and complete. You agree that all information you provide to register with our Services or otherwise, including, but not limited to, through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.
If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the Services or portions of it using your user name, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.
Subject to the terms and conditions of these Terms of Use, Company grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services. The license granted herein automatically terminates upon the Company's suspension or termination of your account or your ability to access or use the Services, or upon your cancellation of your membership. All rights not expressly granted under these Terms are hereby reserved.
Intellectual Property Rights
The Services and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms of Use permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material provided through our Services, except as follows:
Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials;
You may store files that are automatically cached by your Web browser for display enhancement purposes;
You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution;
If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications; and
If we post to social media with certain content, you may take such actions as are enabled by such content.
You must not:
Modify copies of any materials from this site;
Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text; and
Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.
You must not access or use for any commercial purposes any part of the Services or any materials available through the Website.
If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Services in breach of the Terms of Use, your right to use the Services will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Services or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Services not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.
Additionally, Company retains all right, title, and interest in and to the Company AI Platform, including without limitation all intellectual property rights in (i) the software used to provide the Company AI Platform, and (ii) all graphics, user interfaces, logos, and trademarks reproduced through the Company AI Platform.
These Terms of Use do not grant you any intellectual property license or rights in or to the Company AI Platform or any of its components, except to the limited extent that such rights are necessary for your use of the Company AI Platform as specifically authorized by these Terms of Use. You recognizes that the Company AI Platform and its components are protected by copyright and other laws.
Trademarks
The Company name, the terms THE AUTHENTIC ALEXA, AUTHENTIC ALEXA, theauthenticalexa.com, THE AUTHENTIC ALEXA DBA: SOCIALLEAD, SOCIALLEAD, sociallead.io, sociallead.ai, SLvia, the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.
Responsibilities and Restrictions
You may use the Services only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Services:
In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries);
For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise;
To send, knowingly receive, upload, download, use, or re-use any material from the Services with express permission from Company;
To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation;
To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including, without limitation, by using email addresses or screen names associated with any of the foregoing); or
To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm the Company or users of the Services, or expose them to liability.
Additionally, you agree not to:
Use the Services in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Services, including their ability to engage in real time activities through the Website;
Use any robot, spider, or other automatic device, process, or means to access the Services for any purpose, including monitoring or copying any of the material on the Services;
Use any manual process to monitor or copy any of the material on the Website, or for any other purpose not expressly authorized in these Terms of Use, without our prior written consent;
Use any device, software, or routine that interferes with the proper working of the Services;
Introduce any viruses, Trojan horses, worms, logic bombs corrupted files, hoaxes or other material that is malicious, destructive, or technologically harmful;
Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website;
Attack the Website via a denial-of-service attack or a distributed denial-of-service attack; or
Otherwise attempt to interfere with the proper working of the Services.
use the Company AI Platform for time-sharing purposes or in any other way allow third parties to exploit the Company AI Platform;
provide Company AI Platform passwords or other log-in information to any third party, or allow access to the Company AI Platform by multiple individuals impersonating a single User;
share non-public Company AI Platform features or content with any third party;
attempt to circumvent or disable any security features or functionality associated with the Company AI Platform;
affirmatively represent or hold out Output as solely human-generated;
access the Company AI Platform in order to build a competitive product or service, to build a product using similar ideas, features, functions or graphics of the Company AI Platform, or to copy any ideas, features, functions or graphics of the Company AI Platform; or
engage in web scraping or data scraping on or related to the Company AI Platform, including without limitation, the collection of information through any software that simulates human activity or any bot or web crawler.
Unauthorized Access. You will take reasonable steps to prevent unauthorized access to the Company AI Platform, including without limitation by protecting its passwords and other log-in information. You will notify Company immediately of any known or suspected unauthorized use of the Company AI Platform or breach of its security and will use best efforts to stop said breach.
Compliance with Laws. In its use of the Company AI Platform, you will comply with all applicable laws, including without limitation Privacy/Security laws.
Non-Financial Advisor Reliance on Company Output. If Customer is not a duly licensed and qualified financial advisor or does not operate under the direction, control, or supervision of a duly licensed and qualified financial advisor, Customer acknowledges that in its use of the Company AI Platform, it (or its Users) will not solely rely on Output as constituting formal financial advice, and will always ensure that any Output is reviewed or vetted accordingly by a duly licensed and qualified financial advisor.
Users & Company AI Platform Access. Customer is responsible and liable for: (a) Users’ use of the Company AI Platform, including without limitation unauthorized User conduct and any User conduct that would violate the requirements of these Terms of Use applicable to Customer; and (b) any use of the Company AI Platform through Customer’s account, whether authorized or unauthorized.
Customer Rights and Consents. Customer confirms that it has and will maintain all necessary rights, consents and authorizations to provide the Customer Data to Company and to authorize Company to use, disclose, or otherwise process that Customer Data through the Company AI Platform as contemplated by these Terms of Use.
Marketing and Promotion. Unless indicated otherwise by Customer, Customer will allow Company to use the name and logo of Customer in its marketing and promotional activities, including being posted on the Website, on social media, and in its marketing and advertising materials.
Reliance on Information Posted
The information presented on or through the Services are made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website or users of the Services, or by anyone who may be informed of any of its contents.
The Services may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
Some of the Services utilize generative AI, including AI algorithms and technologies, to provide various features, including content creation such as financial and regulatory summaries or other financial research and analysis. We may provide responsive search results based on natural language queries or prompts that you provide while using the Services. AI systems may not always be accurate or error-free, which means you are responsible for verifying and cross-referencing any information provided in the Services. AI is not a substitute for professional advice, including legal, medical, financial, or any other specialized advice.
Changes to the Services
We may update the content provided through the Services from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website or provided through the Services may be out of date at any given time, and we are under no obligation to update such material.
Information About You and Your use of the Services:
All information we collect on this Website or through your use of the Services is subject to our Privacy Policy. By using our Services, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.
Online Purchases and Other Terms and Conditions
All purchases through our Website or other transactions for the sale of goods or services, or information made through the Website, or resulting from visits made by you, are governed by any posted or stated Terms of Sale, which are hereby incorporated into these Terms of Use.
Additional terms and conditions may also apply to specific portions, services, or features of the Website. All such additional terms and conditions are hereby incorporated by this reference into these Terms of Use.
Payment Terms
All accounts billed monthly and in advance of the month.
Once the initial period paid for has come to an end, the account will automatically renew on the same charge date and for the same package, unless you modify your package or cancel your account before the charge has taken place, as in line with our “Cancellation and Termination” terms.
No refunds or credits will be granted for partially used or unused months of service.
SocialLead reserves the right to terminate or suspend an account for non-payment of the subscription dues.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties.
Changes to Service Fees
Company reserves the right to change service fees with 30 calendar days notice. Such notice may be provided at any time by posting the changes to the SocialLead Website (https://www.sociallead.io) or through email. Existing account plans may not be automatically updated in accordance with these changes, but are eligible for a service change, by request.
Cancellation and Termination
You are solely responsible for cancelling your account by completing the Cancellation Request form.
Cancellation requests must be received within 30 calendar days prior to your next billing cycle start date. Any request received with less than a 10 calendar days notice, the request will become effective after the next billing cycle.
There is no cancellation fee.
All of your content may be immediately deleted from the service upon cancellation. Once your account is cancelled, your content may not be able to be recovered.
Credits, if applicable, will not be refunded. Credits are only applied to the next month of service. You must be an active member/user to receive the credit.
Linking to the Website and Social Media Features
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent. This Website may provide certain social media features that enable you to:
Link from your own or certain third-party websites to certain content on this Website;
Send emails or other communications with certain content, or links to certain content, on this Website; and/or
Cause limited portions of content on this Website to be displayed or appear to be displayed on your own or certain third-party websites.
You may use these features solely as they are provided by us, solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:
Establish a link from any website that is not owned by you;
Cause the Website or portions of it to be displayed on, or appear to be displayed by, any other site, for example, framing, deep linking, or in-line linking;
Link to any part of the Website other than the homepage; or
Otherwise take any action with respect to the materials on this Website that is inconsistent with any other provision of these Terms of Use.
You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice. We may disable all or any social media features and any links at any time without notice in our discretion.
Links from the Website
If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
Geographic Restrictions
The Company is based in the State of Florida in the United States. We provide this Services for use only by persons located in the United States. We make no claims that the Services or any of its content is accessible or appropriate outside of the United States. Access to the Services may not be legal by certain persons or in certain countries. If you access the Services from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
Disclaimer of Warranties
You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
YOUR USE OF THE SERVICES, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. COMPANY DISCLAIMS ALL RESPONSIBILITY FOR ANY LOSS, INJURY, CLAIM, LIABILITY, OR DAMAGE OF ANY KIND RESULTING FROM, ARISING OUT OF OR ANY WAY RELATED TO (A) ANY ERRORS IN OR OMISSIONS FROM THE SERVICES, THE INTERACTIVE AREAS, THE CONTENT, AND THE POSTINGS INCLUDING, BUT NOT LIMITED TO, TECHNICAL INACCURACIES AND TYPOGRAPHICAL ERRORS, (B) THIRD-PARTY COMMUNICATIONS, (C) ANY THIRD-PARTY WEBSITES OR CONTENT THEREIN DIRECTLY OR INDIRECTLY ACCESSED THROUGH LINKS IN THIS WEBSITE, INCLUDING BUT NOT LIMITED TO ANY ERRORS IN OR OMISSIONS THEREFROM, (D) THE UNAVAILABILITY OF THE SERVICES, THE INTERACTIVE AREAS, THE CONTENT, THE POSTINGS, OR ANY PORTION THEREOF, (E) YOUR USE OF THE SERVICES, THE INTERACTIVE AREAS, THE CONTENT, OR THE POSTINGS, OR (F) YOUR USE OF ANY EQUIPMENT OR SOFTWARE IN CONNECTION WITH THE SERVICES, THE INTERACTIVE AREAS, THE CONTENT, OR THE POSTINGS. COMPANY ALSO ASSUMES NO RESPONSIBILITY AND SHALL NOT BE LIABLE FOR ANY DAMAGES OR VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ARISING FROM OR RELATED TO ACCESS TO, USE OF, OR BROWSING IN THE WEBSITE OR THE DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO OR AUDIO FROM THE WEBSITE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING:
i. COMPANY DOES NOT REPRESENT OR WARRANT THAT THE COMPANY AI PLATFORM WILL PRODUCE ACCURATE OR RELEVANT CONTENT FOR ITS CUSTOMERS, OR OTHERWISE PERFORM WITHOUT INTERRUPTION OR ERROR;
ii. WHILE MAINTAINING REASONABLE DATA SECURITY MEASURES, COMPANY CANNOT GUARANTEE THAT THE COMPANY AI PLATFORM IS SECURE FROM HACKING OR OTHER UNAUTHORIZED INTRUSION, OR THAT CUSTOMER DATA WILL REMAIN PRIVATE OR SECURE UPON SUCH HACKING OR INTRUSION;
iii. COMPANY DOES NOT REPRESENT THAT THE OUTPUT GENERATED BY THE COMPANY AI PLATFORM WILL BE SATISFACTORY IN ANY WAY TO CUSTOMER; AND
iv. COMPANY HAS NO CONTROL OVER THE OPERATION OF THE THIRD PARTY LLMS IT ACCESSES AS PART OF ITS PROCESSING ACTIVITIES, THE OUTPUTS THEY GENERATE, OR THE CONTINUED AVAILABILITY OF ANY THIRD PARTY LLMS.
THE OUTPUT IS INTENDED TO PROVIDE PRACTICAL AND USEFUL INFORMATION ON THE SUBJECT MATTER COVERED BASED ON CUSTOMER PROMPTS AND OTHER INPUTS. WHILE SUCH OUTPUT MAY CONCERN ISSUES RELATED TO FINANCIAL SERVICES, SUCH CONTENT IS NOT FORMAL FINANCIAL ADVICE. CUSTOMER WILL NOT RELY ON ANY OUTPUT OF THE COMPANY AI PLATFORM WITHOUT SEEKING THE ADVICE OF, AND/OR VETTING ANY OUTPUT THROUGH, A DULY LICENSED AND QUALIFIED FINANCIAL ADVISOR IN THE APPLICABLE SUBJECT MATTER AND JURISDICTION. COMPANY EXPRESSLY DISCLAIMS ALL LIABILITY IN RESPECT OF CUSTOMER OR USER ACTIONS TAKEN OR NOT TAKEN BASED ON ANY OUTPUT, OR OTHERWISE IN CONNECTION WITH CUSTOMER’S USE OF THE COMPANY AI PLATFORM. COMPANY’S PROVISION OF THE COMPANY AI PLATFORM, INCLUDING ALL RELATED OUTPUT, ARE FOR GENERAL INFORMATIONAL PURPOSES ONLY. CUSTOMER ACKNOWLEDGES AND AGREES THAT THEY DO NOT, AND ARE NOT INTENDED TO, CONSTITUTE FORMAL FINANCIAL ADVICE.
CUSTOMER UNDERSTANDS THAT IT, AND ITS USERS, ARE ULTIMATELY RESPONSIBLE FOR ALL DECISIONS MADE, ACTIONS TAKEN, AND FAILURES TO TAKE ACTION BASED ON CUSTOMER’S USE OF THE COMPANY AI PLATFORM, WHICH USES AI TO GENERATE PREDICTIONS BASED ON PATTERNS IN DATA. OUTPUT GENERATED BY AI (INCLUDING THIRD PARTY LLMS) IS PROBABILISTIC AND SHOULD BE EVALUATED FOR ACCURACY AS APPROPRIATE FOR YOUR USE CASE, INCLUDING BY ENSURING QUALIFIED FINANCIAL ADVISOR REVIEW OF SUCH OUTPUT.
Limitation on Liability
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, THIRD PARTY LLMS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY WEBSITES LINKED TO IT, ANY CONTENT PROVIDED BY THE SERVICES OR SUCH OTHER WEBSITES CONNECTED WITH THE SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, ATTORNEYS’ FEES, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
A Covered Party (as defined below) shall not be liable for any loss, injury, claim, liability, or damage of any kind resulting in any way from: (a) any errors in or omissions from the Services or any materials available or not included therein; (b) the unavailability or interruption of the Services or any features thereof; (c) your or an Authorized User's use of the Services; (d) the loss or corruption of any data or equipment in connection with the Services; (e) the content, accuracy, or completeness of Output or materials provided through the Services, regardless of whether you received assistance in the use of the Service from a Covered Party; (f) any delay or failure in performance beyond the reasonable control of a Covered Party, including a Force Majeure Event (as defined herein); or (g) any content retrieved from the Internet even if retrieved or linked to from within the Online Services.
“Covered Party” means: (a) the Company and any officer, director, employee, subcontractor, agent, successor, or assign of Company; and (b) each Third Party LLM, third party supplier of materials associated with the Services, third party alliance entities, their affiliates, and any officer, director, employee, subcontractor, agent, successor, or assign of any Third Party LLM, third party supplier of materials associated with the Services, or third-party alliance entity or any of their affiliates.
TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL THE AGGREGATE LIABILITY OF THE COVERED PARTIES IN CONNECTION WITH ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR TERMS OF USE EXCEED THE LESSER OF YOUR ACTUAL DIRECT DAMAGES OR THE AMOUNT YOU PAID FOR THE ONLINE SERVICES IN THE 12 MONTH PERIOD IMMEDIATELY PRECEDING THE DATE THE CLAIM AROSE. YOUR RIGHT TO MONETARY DAMAGES IN THAT AMOUNT SHALL BE IN LIEU OF ALL OTHER REMEDIES WHICH YOU MAY HAVE AGAINST ANY COVERED PARTY.
Customer acknowledges and agrees that Company has based its pricing on and entered into these Terms of Use with Customer in reliance upon the limitations of liability and disclaimers of warranties and damages set forth herein, and that such terms form an essential basis of the bargain between the parties. If applicable law limits the application of the provisions of section, Company’s liability will be limited to the maximum extent permissible.
Indemnification
You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Services , including, but not limited to, your User Contributions, any use of the Website’s content, services, and products other than as expressly authorized in these Terms of Use, or your use of any information obtained from the Services.
Governing Law and Jurisdiction:
All matters relating to the Services and these Terms of Use, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Florida without giving effect to any choice or conflict of law provision or rule (whether of the State of Florida or any other jurisdiction).
Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of Florida, in each case located in the City of Orlando and County of Orange, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
Limitation on Time to File Claims
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
Data, Security and Privacy
Processing of Customer Data. Company must process Customer Data in certain ways to power the Company’s product features and ensure adequate functionality of the Company AI Platform, including sending Customer Data to LLMs to generate Output. In doing so, however, Company will not share Customer Data with other Company customers or third parties for any purposes except those provided below. Accordingly:
Regarding data processing by Third Party LLMs, you understand, acknowledge, and consent to the following:
i. Data Transmission and Retrieval. Company transmits Customer Data to Third Party LLMs in order to generate Output, and retrieves Output from the LLMs to provide to the Customer.
ii. Data Protection by LLMs. Company may transmit Customer Data as needed to Third Party LLMs to deliver the Company AI Platform’s necessary functionality to the Customer.
Regarding Company’s internal data processing activities, you understand, acknowledge, and consent to the following:
i. General Data Processing. Company only collects, processes, stores, or otherwise uses Customer Data as necessary to perform the features and functions of the Company AI Platform to perform activities specifically requested by its Users. For example, Company collects and processes feedback voluntarily provided by Users to optimize product features for that User according to their feedback, or address any performance issues associated with such feedback. However, any unique Customer Data stored and processed for a Customer and its Users will not be visible or accessible to other Company customers.
ii. Analytics Data. Company collects and analyzes non-identifying analytics data, such as Users’ quantitative usage metrics (e.g. monitoring clicks on a new feature) and other statistical information, relating to the Customer’s use and performance of various aspects of the Company AI Platform, and analyzes such data to improve and enhance the Company AI Platform, as well as to diagnose and correct issues associated with the Company AI Platform.
iii. Improving Product Features. Company may process stored Customer Data to directly improve the quality of (and/or customize the experience of) the Customer’s available product features on the Company AI Platform. This may include training internal AI models for general product improvement or Customer-specific personalization.
iv. Quality Control: Additionally, Company may periodically analyze Customer Data for development and quality control purposes.
Data Ownership
As between the Parties, provided Customer is in compliances with these Terms of Use, the Customer owns: (i) all Customer Data uploaded by Customer or its Users to the Company AI Platform; and (ii) all Outputs.
The Services, however, are owned, operated, and provided by us and our affiliates, licensors, distributors, and service providers (collectively “Providers”). We and our Providers retain all of our respective rights, title, and interest, including intellectual property rights, in and to the Services. Other than the rights of access and use expressly granted in our Terms of Use, our Terms of Use do not grant you any right, title, or interest in or to our Services.
Company will treat Customer Data as confidential information and will not disclose Customer Data to any other customers or third parties, other than (i) to its Third Party LLMs and data subprocessors as necessary to provide the Services, or (ii) to its employees and authorized contractors on a need-to-know basis under obligations of confidentiality.
Customer grants to Company a non-exclusive, royalty-free, worldwide license to use, copy, store, modify, distribute, transfer and display Customer Data solely for the purpose of providing the Services of the Company AI Platform to Customer.
Notwithstanding the foregoing, Company may use Customer Data to compile, use, and disclose anonymous, aggregated statistics, provided that no such information will directly identify and cannot reasonably be used to identify Customer or its Users or end clients of the Customer (the “Derived Data”). Company will own all right, title, and interest in all of the Derived Data and all resulting Company products or services incorporating the Derived Data.
Company’s Data Security
Company maintains reasonable administrative, technical, and physical safeguards to protect all Customer Data (including Personal Data) processed, stored, collected or transmitted by Company. However, Users should be aware that no system is completely secure.
Regardless of its data security protocols, Company will have no responsibility or liability for (i) the accuracy of Customer Data uploaded to the Company AI Platform by Customer and its Users, or (ii) Customer’s usage of, or reliance on, Outputs.
Notwithstanding anything else to the contrary herein these Terms of Use, Company may be compelled to disclose Customer Data as required by applicable law or by proper legal or governmental authority. In such cases, Company will give Customer prompt notice of the legal or governmental demand/order for disclosure, and reasonably cooperate with Customer in any effort to seek a protective order or otherwise to contest such required disclosure.
Customer’s Personal Data
Company collects and uses categories of Personal Data from the Customer and its Users that are required to administer Customer’s account, including payment records and credit cards.
Customer acknowledges that Company’s management of Customer’s Personal Data is governed by its privacy policy available here, and Customer recognizes and agrees that nothing in this Agreement restricts Company’s right to alter its privacy policy as required by Company or by Privacy/Security Laws.
As part of administering the Customer’s account, Company may disclose Personal Data to certain Third Party LLMs and sub-processors when necessary.
Customer is responsible for the legality of the personal data that Customer provides to Company. To the extent that Customer provides personal data to Company for account registration or otherwise, the parties acknowledge and agree that Company will process such information in accordance with the data protection laws, and our Privacy Policy.
Third Party Audits
The systems used to provide the Services may be assessed by independent third-party auditors (“Third-Party Audits”) from time to time. Such Third-Party Audits include SOC 2 Type II.
Not Financial Advice
The Output is not intended to and does not constitute financial advice and no financial advisor-client relationship is formed, nor is anything submitted to this Website or Company AI Platform treated as confidential. The accuracy, completeness, adequacy or currency of the Output is not warranted or guaranteed. The Output is AI generated and may contain errors and misstatements or may be incomplete. Your use of Output or any of the Services provided on this Website or materials linked from this Website is at your own risk. All Output should be reviewed by qualified human financial professionals to ensure compliance with applicable regulations and standards of care.
The use of the Services does not create a professional-client relationship between you and the Company or any of its employees, agents, or Third-Party LLMs. The Services are not a substitute for professional financial advice. You should consult with a qualified financial advisor, accountant, or legal professional before making any financial decisions or taking any actions based on the information provided by the Services.
All investments carry risk, and past performance is not indicative of future results. You understand and agree that you are solely responsible for any investment decisions you make based on the information provided by the Services. By using the Services, you acknowledge and agree that you are aware of, and assume, all risks associated with any adverse outcomes. Users are responsible for their financial decisions and acknowledge that reliance on AI-generated advice does not guarantee financial success or specific outcomes.
Third Party LLMs
You acknowledge and agree that the Company uses Third Party LLMS to power certain aspects of the Services, including but not limited to the generation of financial advice through LLMs. The Company's use of Third Party LLMs does not constitute an endorsement, authorization, or representation of our affiliation with such LLMs. We do not exercise control over third-party websites or services. Your use of any Third Party LLMs or third-party services may be subject to separate terms and conditions provided by such third parties. It is your responsibility to review and comply with any applicable third-party terms. Company is not responsible for errors or issues arising from Third Party LLMs or third-party AI components.
Waiver and Severability
No waiver by the Company of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.
If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.
Force Majeure
No delay, failure, or default (other than a failure to pay fees when due), will constitute a breach of this Terms of Use to the extent caused by acts of war, terrorism, hurricanes, earthquakes, epidemics, other acts of God or of nature, strikes or other labor disputes, riots or other acts of civil disorder, embargoes, government orders responding to any of the foregoing, or other causes beyond the performing party’s reasonable control.
Subcontracting
Company may use subcontractors, subprocessors, and other third-party providers in connection with the performance of its activities under these Terms of Use as it deems appropriate.
Entire Agreement and Severability
The Terms of Use, our Privacy Policy, and Terms of Sale constitute the sole and entire agreement between you and Company and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the subject matter set forth therein. Neither party has relied upon any such prior or contemporaneous communications.
To the extent permitted by applicable law, the parties hereby waive any provision of law that would render any clause of these Terms of Use invalid or otherwise unenforceable in any respect. In the event that a provision of these Terms of Use is held to be invalid or otherwise unenforceable, such provision will be interpreted to fulfill its intended purpose to the maximum extent permitted by applicable law, and the remaining provisions of these Terms of Use will continue in full force and effect.
Your Comments and Concerns
This website is operated by The Authentic Alexa, LLC, 801 International Parkway, 5th Floor, Lake Mary, FL 32746.
All notices of copyright infringement claims should be sent to the copyright agent designated in our Copyright Policy in the manner and by the means set out therein.
All other feedback, comments, requests for technical support, and other communications relating to the Services should be directed to:support@sociallead.io.
